performance

Why Standard Operating Procedures Are Important In a Small Business

Why Standard Operating Procedures Are Important In a Small Business

How would you feel if you were sitting in an airport runway waiting for your plane to take off, when you happened to glance outside your window only to find the crew haphazardly working on random parts of the plane, some of them looking confused about what they were doing? Would you still be content to fly on that plane or would you feel a bit wary about continuing your journey with the airline?