Do you remember Simsimi? Back in the day, it was one of the most popular social chatbots on the market. Users could interact with the artificial intelligence program and teach it how to respond to specific questions. It was mostly used for leisure then, but nowadays such chatbots have proved to be very useful in the small business arena.


In every business, there are day-to-day tasks that contribute to the overall success of the organization as a whole—we’ll refer to the sum of these tasks as business operations. Typical business operations could include purchasing and organizing resources, creating products, providing services, keeping track of accounts, and general office management.