When you hear the word agile, it’s likely that you immediately envision someone in action—whether running, jumping, or even dancing. To be agile is to be able to move quickly and easily. In the business arena, we have something called operational agility, which means to be able to easily adapt and improve operational systems
In every business, there are day-to-day tasks that contribute to the overall success of the organization as a whole—we’ll refer to the sum of these tasks as business operations. Typical business operations could include purchasing and organizing resources, creating products, providing services, keeping track of accounts, and general office management.
We live in the 21st century, also known as the digital age, where technology is an integral part of everyday life. In order to compete in today’s market, business owners must embrace that reality. For some small business owners, the prevalence and rapid rise of technology in today’s society may seem a little scary.