communication

3 Steps to Establishing Cross Channel Communication in Small Business

3 Steps to Establishing Cross Channel Communication in Small Business

One of the most common pieces of advice given to people in relationships is that communication is key. This advice is most often applied to romantic relationships, but it can also be applied to business relationships. As a small business, you have a specific message about who you are and what you have to offer that you need to communicate with your current and potential customers, so it’s important that you understand all of the channels that are available to help you communicate your message effectively.

4 Ways to Establish Operational Agility in Small Business

4 Ways to Establish Operational Agility in Small Business

When you hear the word agile, it’s likely that you immediately envision someone in action—whether running, jumping, or even dancing. To be agile is to be able to move quickly and easily. In the business arena, we have something called operational agility, which means to be able to easily adapt and improve operational systems

3 Skills Small Business Owners Need to Be Successful

3 Skills Small Business Owners Need to Be Successful

If you are the owner of a small business, you probably don’t need me to tell you that owning a business is not an easy job. Because small businesses typically have a staff of less than ten people, the owner is often forced to wear a number of different hats. For many business owners, this can prove to be very difficult

The Importance of Proposal Management for Small Businesses

The Importance of Proposal Management for Small Businesses

Every businessperson knows how essential a business proposal is in the process of obtaining new clients, but not everyone knows how to do it right. Business proposals can either make or break your small business, so it is very important to always put your best foot forward. To ensure that a great proposal is coming a potential client’s way, proposal management is needed.

How Standard Operating Procedures Improve Communication in a Small Business

How Standard Operating Procedures Improve Communication in a Small Business

Effective communication is a necessity for small businesses. Not only does it increase morale, engagement and commitment among employees, but it also reduces grievances that may arise from misunderstandings. To make sure that communication is clear and consistent, Standard Operating Procedures (SOPs) are needed. Standard Operating Procedures are a list of step-by-step instructions on how certain tasks should be completed. Employees don’t have to guess what to do in various situations, because management will have already outlined a clear procedure to follow.