Every business owner knows the importance of keeping track of inventory. It is an essential requirement in the overall management of a business. There can be no business if there is no product. When you have a small business, inventory management is fairly easy; however, it could get a bit more complicated if your small business expands into the world of ecommerce.
Every business owner or manager has a dream of being able to sit back and watch the daily operations of their business function as a well-oiled machine. There is nothing more satisfying to see in the workplace than a team that has found their groove. In order to achieve this in your business, a great strategy to implement is standard operating procedures (SOPs).
In the day-to-day operations of running a small business, there are several routine tasks that require a lot of time and detailed attention from employees. Big businesses may have the staff to delegate these tasks to throughout the company, but for a small business, assigning these tasks can be a lot to ask of a limited amount of staff members. In such cases, it may be wise to turn to automation and rely on some of the software and programs that modern technology provides to help your small business save time.
How would you feel if you were sitting in an airport runway waiting for your plane to take off, when you happened to glance outside your window only to find the crew haphazardly working on random parts of the plane, some of them looking confused about what they were doing? Would you still be content to fly on that plane or would you feel a bit wary about continuing your journey with the airline?
Any business owner would agree that the relationship between employees and customers is a crucial factor in the growth of a small business. Another term for this is customer relationship management (CRM) . This refers to the practices, strategies and technologies small businesses use in order to collect and manage customer data for a better customer experience. When used appropriately, CRM can aid in customer retention and increase sales.